A team that puts service at the very top of our list.

Cheval Residences have served the needs of a huge variety of clients from as far afield as the usa and asia, these clients share one thing in common, they demand quality. we are committed to providing high end quality

Accommodation in the form of central serviced apartments to businesses and individuals who need to focus on their prospective projects rather than worry about the suitability of their accommodation.

Our Services

We aim to provide first class, all encompassing service to our clients around the world. Wherever you are we will provide commitment, flexibility and above all, a dedication to finding you a perfect home from home.

Locations

Location Location Location! At Cheval Residences we appreciate exactly how important location is. Whether you are a corporate traveller needing to be close to your office or a private traveller wanting Hyde Park to be your garden we have a serviced apartment in an ideal location. As an independent agency we have formed partnerships with serviced apartment providers stretching across London, The UK and globally. And if you want a specific location that you can’t find on our website, call in and we will try and find it for you. 

Flexibility

In the modern world, flexibility is key to our daily business and personal lives. We believe it is important to offer the maximum flexibility available to our clients.

Thanks to our expertise, flexibility and professionalism with a simple reporting structure, we can offer rapid solutions to all challenges thrown at us.

Our commitment to you

Our commitment to you is to make the selection and booking process of your serviced apartment as easy and stress free as possible. After one call to Cheval Residences, we will select the most appropriate serviced apartment options for your particular requirement once the location, budget and numbers of travellers have all been considered. We will guide you through the options and assist you with a viewing if required. Once you have decided on an apartment we will proceed to book the apartment on your behalf. We are also committed to answering any queries and solving any problems regarding our clients stay before arrival, during their visit and after they have checked out to ensure we are on hand, throughout the whole serviced apartment experience.

We are a Quality Acredited Agent as of 3rd of November 2016.The ASAP(Association of Serviced Apartments Providers) marque confirms that we have been 'quality accredited' by the ASAP and such meets all the core compliance of legal,health and safety requirements and good practise and delivers a minimum standard of quality expected by all customers.

Properties Stars Rating Breakdown:

*** self check in services/meet and greet,weekly housekeeping services,

**** 24hrs concierge services/restricted hours,Weekly Housekeeping services,24hrs telephone support

***** 24hrs concierge services,Central Location,Daily Housekeeping service,Welcome Hampers,gym, spa,room service facilities

Dedicated team

At Cheval Residences, we are dedicated to providing the most accessible and easy to use serviced apartment booking process. With the same corporate team members dealing with your corporate enquiries, you can be confident our continuity will help build our relationship and make sure your corporate enquiries are dealt with in the most efficient manner. Our dedicated team are available for bookings Monday to Friday 8am – 8pm or Saturday & Sunday 9am - 5pm.

 

FAQs

Answers below to some commonly asked questions regarding what we do, who we service, and how we work. If you still have questions that need answering please call us on +44 (0)20 7341 7052.

What is a Serviced Apartment?

A serviced apartment is a fully-furnished and equipped self-contained unit. The apartments can be let or rented from 1 night or more, and are the most cost effective solution for long and short stays.

Unlike a Hotel Room your apartment will  be equipped with kitchen or kitchenette and living/dining area which gives more freedom to entertain and allows you to socialise and relax in a way that is impossible to do when staying in a hotel room, giving you more space and flexibility as well as being generally 25% cheaper.

All bills are included in the price (except telephone calls) and a cleaning service with full linen change is provided at least once a week.

Why Use Cheval Residences?

Cheval Residences has over 30 years experience in the serviced apartment industry and as an independent agency, we are able to offer you unbiased advice on the properties on our website, giving you the best choice of apartment that suits your individual needs.
Our Mission statement is ''Accommodating People'' which has the obvious two fold meaning, as we not only find accommodation for our customers, but intend to go out of our way ourselves, to provide the best service from start to finish.
Above all else we want both suppliers and customers to get the best service at all times, in order that we may develop long and mutually beneficial relations.

Who uses Cheval Residences?

We provide tailored apartment solutions for a wide range of different individuals, from corporate clients, independent business travellers, and relocators.

What are the payment terms & options?

We offer a range of payment solutions.  Please ask your Reservation Agent for details when booking.

What is the minimum stay?

We can offer apartments from one night to one year and longer if required.

How do I make a reservation?

Simple call us on +44 (0)207 341 7052 and speak to one of our dedicated Reservation Agents, or alternatively we can be e-mailed via our website, through the 'contact us' section or direct to reservations@chevalpartnershipsales.com.

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